Mayo Clinic Care Network

AIG Hospitals is one of the leading hospitals in India and ranked #1 for Gastroenterology, with some of the most accomplished doctors in the world. Collaborating with Mayo Clinic — the #1 ranked hospital in the world — gives doctors at AIG Hospitals additional resources that complements the leading, innovative care patients have grown to expect from AIG Hospitals. We share a common commitment to high-quality, patient-centred care, which is why AIG Hospitals was chosen to be a member of the Mayo Clinic Care Network.

Here’s what this means for you


Access the knowledge, world-leading medical expertise and resources of Mayo Clinic, through AIG doctors, right here, with the comfort and convenience of staying close to home.


If you or a loved one has a rare or complex condition, your AIG doctor can consult directly with a Mayo Clinic expert who specializes in treating that specific condition.

AIG doctors can use the latest research, diagnostic and treatment recommendations from Mayo Clinic to develop the best treatment plan for you.

AIG doctors can combine their understanding of your unique medical needs with Mayo Clinic expertise at no additional cost to you.

The benefit of having two world-leading teams working together for you, to focus on your wellbeing.
About Mayo Clinic

Mayo Clinic is a non-profit worldwide leader in health care. Physicians from every medical specialty work together to advance medical knowledge through research and education, and apply that knowledge to medical care. The Mayo Clinic Care Network represents non-ownership relationships with organisations that share the same desire to serve patients and improve the delivery of health care.

For more information about Mayo Clinic, please visit mayoclinic.org.For more information about the Mayo Clinic Care Network, please visit https://www.mayoclinic.org/carenetwork.

Q: What is the Mayo Clinic Care Network?

A.The Mayo Clinic Care Network is a select group of independent health systems carefully vetted by Mayo Clinic and granted special access to Mayo’s knowledge, expertise and resources. AIG Hospitals’ doctors can quickly access Mayo’s latest research, diagnostic and treatment resources whenever they feel it will benefit their patients. Additionally, this unique collaboration with Mayo Clinic will help AIG Hospitals achieve its goal to improve the delivery of health care.

Q: How does this membership benefit me as a patient?

A.AIG Hospitals was selected to join the Mayo Clinic Care Network by demonstrating a commitment to the highest quality, patient-centred care. We share a common philosophy and mission to improve the delivery of health care through data-driven, evidence-based medical care and treatment. In addition, AIG Hospitals passed Mayo’s comprehensive evaluation process that included an in-depth review of our organization, our clinical and business practices and our quality, safety and service efforts.

Q: What does this mean for AIG Hospitals’ doctors and their patients?

A.With the ability to access Mayo Clinic’s research, diagnostic and treatment resources whenever you need them, doctors at AIG Hospitals will be able to keep more of your care close to home. Anytime your doctor has a question, wants to confirm a treatment plan or request a second opinion, your doctor can consult directly with Mayo Clinic’s top specialists. This shared expertise between Mayo Clinic and your trusted AIG Hospitals doctor will give you additional peace of mind, at no additional cost, and help you avoid unnecessary travel and inconvenience.

Q: What resources are available to AIG Hospitals through the Mayo Clinic Care Network?

A.Doctors and other care providers at AIG Hospitals can access a range of clinical resources from Mayo Clinic to benefit their patients, their practice and their ongoing professional development:

  • AskMayoExpert – An online medical reference tool that offers disease management, care guidelines, treatment recommendations, patient education and reference materials for a wide variety of medical conditions.
  • eConsults – An electronic consultation service that connects doctors directly with Mayo Clinic specialists when they feel additional input will benefit their patient.
  • eBoards – Live video conferences to promote educational and informal discussions on the management of complex cases with a Mayo multidisciplinary panel and other providers within the network.
  • Mayo Clinic Patient Education – A library that includes patient education materials within AskMayoExpert and a selection of patient education videos online.
  • Mayo Clinic Grand Rounds – Archived presentations by Mayo Clinic doctors and scientists in a variety of specialties are available on-demand for viewing and earning CME credit.
  • Health Care Consulting — A program designed to share Mayo’s experience and expertise and help us achieve desired levels of operational, financial and patient care excellence.

Q: Will Mayo Clinic doctors work at AIG Hospitals?

A.No. When AIG Hospitals’ doctors want clinical advice or have questions about complex patient care, they can quickly connect with Mayo Clinic specialists to consult with them.

Q: How does this membership benefit me as a patient?

A.Your doctor at AIG Hospitals has special access to Mayo Clinic’s world-leading knowledge and expertise – whenever you need it – to help confirm or develop a treatment plan for you. You can experience additional confidence — at no additional cost – with the comfort and convenience of staying close to home.

Q: Does this mean that patients will automatically be referred to Mayo Clinic for more complex care?

A.Your doctor at AIG Hospitals has access to Mayo’s research, diagnostic and treatment resources so they can provide more of your care locally, reducing your need to travel outside the region for care. There is no obligation for your doctor to refer patients to Mayo Clinic.

Q: Will Mayo Clinic be contacting me if my doctor uses Mayo’s resources?

A.No. The interaction is between medical professionals of AIG Hospitals and Mayo Clinic. Mayo does not see or contact you through these services. The consultation will simply be noted in your secure medical record.

Q: Can I request a consult or second opinion with Mayo Clinic?

A.Typically AIG Hospitals doctors will request a consult with Mayo Clinic if it will benefit a patient’s care. If you are experiencing anxiety about your condition and would like a second opinion, please talk to your doctor. An electronic consult (eConsult) can be done easily ¬— at no additional cost — and without travel to another location. Your doctor can then discuss the best treatment plan with you.

Q: Will it cost patients more when the doctor at AIG Hospitals consults with Mayo Clinic?

A.No. Through this membership, Mayo Clinic’s expertise and knowledge is shared with AIG Hospitals care providers at no additional cost to the patient.

Q: Will I see a Mayo Clinic doctor?

A.We do not schedule patient appointments with Mayo Clinic through the Mayo Clinic Care Network. The network’s connection is between our doctors and Mayo Clinic. You can benefit from us working together to ensure you can receive the best care close to home.

Q: Does this mean I’ll never need to go to Mayo Clinic?

A.By sharing medical expertise through the Mayo Clinic Care Network, we want to provide care close to home in Hyderabad, India. We can however, refer you to the Mayo Clinic should you desire to travel overseas for treatment.

Q: Are my medical records safe during these consultations?

A.Yes. Patient privacy is a priority, and we have safeguards in place to protect your health information. Anything shared with Mayo Clinic related to patient care, only with your consent, is sent through a secure electronic connection and remains confidential.

Q: Does this mean that AIG Hospitals could be purchased by Mayo Clinic?

A.This agreement is not an acquisition or merger. Mayo Clinic Care Network members like AIG Hospitals remain independent, community-owned health care providers.

Q: Where can I get more information?

A.Please contact your doctor at AIG Hospitals or call +91 40 42444222 for an appointment.