Patient Rights and Responsibility

Recognize your rights and responsibilities.

Patient Rights and Responsibility


  • Right to be entitled to any special preferences, spiritual/religious and cultural needs, values & beliefs
  • Right for personal dignity and privacy during examination, procedures, treatment and personal care
  • Right to be protected from neglect or abuse
  • Right to be informed about the disease, diagnosis & the possible outcome
  • Right to information about the care provider, plan of care, its risks, alternatives, benefits and prognosis
  • Right to consent for blood transfusion, anesthesia, surgery, research and other procedures
  • Right to information/scope/documentation process of
    consent where ever it is required
  • Right to access to his / her clinical records
  • Right to appropriate assessment & management of pain
  • Right to be involved in the decision making & the care plan
  • Right to confidentiality of information
  • Right to be under continuous care & supervision
  • Right for refusal/discontinuation of treatment
  • Right to seek an additional opinion regarding clinical care
  • Right to complain, information on how to voice a complaint & its resolution process
  • Right to be provided information about the cost of the treatment
  • Right to be informed & educated in a language best understood by the patient
  • Right to information & taking decision on organ donation


  • Provide accurate information about his present, past, medical, surgical, hospitalizations history
  • Provide complete and accurate information including full name, address, ID proof and other information
  • Obtain clarity about care plan and adverse outcomes and inform about any alternative therapies
  • Abide by all hospital rules and regulations
  • Comply with the no-smoking & no alcohol policy
  • Comply with the visitor policies to ensure the rights and comfort of all patients
  • To be considerate of noise levels, privacy, and safety. Weapons are prohibited on the premises
  • Treat hospital staff, other patients, and visitors with courtesy and respect
  • Respect the appointment schedules & provide prior intimation to reschedule
  • Not to give medication prescribed for him/her to others
  • Help the hospital in processing of insurance bills by providing accurate & prompt information
  • To pay for services billed for, in a timely manner as per the hospital policies
  • Respect the need-based priorities of other patients
  • To respect other admitted patients and give priority to patients requiring emergency care
  • To follow the prescribed treatment plan and carefully comply with the instructions
  • To adapt to the hospital environment to ensure a safe and secure stay in hospital
  • To not create chaos & disrupt the smooth flow of operations
  • To get oriented with the hospital fire exit plan
  • To accept the measures taken by the hospital to ensure personal privacy and confidentiality of medical records
  • To attend follow-up appointment as requested
  • Not to take any medications without the knowledge of doctor and healthcare provider
  • To understand the charter of rights and seek clarification, if any


Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Contact Us


Address: Plot No 2/3/4/5,
Survey No 136/1
Mindspace Road, Gachibowli
Hyderabad, Telangana 500032.
Phone: +91-40-4244-4222 / 6744-4222
Fax: 91-40-2332 4255